GUGGENHEIM-BILBAO MUSEUM

Challenge

The Guggenheim-Bilbao Museum is an international museum emblem and every day its thousands of visitors receive, along with its access entrance, an Audioguide to enjoy the visit.

This Audioguide service included in the ticket required an important stock of Audioguides in the ticket office area. Up to 2500 units.

The battery chargers from the previous Service provider took up a lot of space and the device was inconvenient to use by visitors.

Museummate solution

To solve this problem, the Guidoo Audioguide Video was added to the Service, which did not require a daily recharge of the batteries.

The Guidoo Video Audioguide also allowed the Museum to offer content in audio format but also photographs, videos and other formats thanks to its large screen.

Our company also provided the necessary personnel for the maintenance tasks, collection of the Audioguides and preparation for the new visitors.

Up to a total of 7 trained and coordinated professionals without it entailing an extra work load for the Museum.

Result

In addition to the contents for the Permanent Collection, it was possible to offer visitors contents of the different Temporary Exhibitions that this magnificent Museum offers its thousands of visitors, continuing as an emblem of the city and international culture.


Staff: Own
Device: Guidoo Video
Contents:
Production MuseumMate
Language:
Basque, Spanish, English, French, German, Italian, Russian, Korean, Sign Language, Audiodescription.


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